Accessing RapidIdentity Connect
There are two principal pathways to access RapidIdentity Connect:
Type the RapidIdentity Connect URL into the web browser location bar
Click the RapidIdentity Connect icon within RapidIdentity Portal > Applications > My Applications
To obtain the organization-specific RapidIdentity Connect URL, always contact the organization's Help Desk or dedicated RapidIdentity Connect administrator prior to contacting Identity Automation Support.
Organization RapidIdentity licenses vary considerably, and even though an organization may subscribe to the RapidIdentity Portal Applications module, administrators may choose to not list the RapidIdentity Connect icon within the user's My Applications tab.
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Moreover, if the organization does not subscribe to the RapidIdentity Portal Applications module, the only pathway to access RapidIdentity Connect is typing the URL into the web browser location bar (or bookmarking).