RapidIdentity Product Guides - 2019 Rolling Release

Challenge Policy Manager

The Challenge Policy Manager allows administrators to define as many policies as necessary with respect to Challenge Questions configuration and defining Restricted Answers.

The advantage of this policy manager is to provide users with a mechanism to recover a forgotten password; the organizational benefit is to reduce IT-HelpDesk workflow and to delegate action (responsibility) to end-users.


The Profiles Module supports multiple policies; the most prioritized policy is on top, bolded, and subordinate policies are grayed.

To manage policy priority, select a policy and click the corresponding Up or Down arrows to adjust policy priority accordingly.