RapidIdentity Product Guides - 2019 Rolling Release

Email Templates

Profiles Email Templates allow administrators to configure predetermined Profiles Action Messages that are automatically sent once the Profiles action occurs.

RapidIdentity Portal currently supports Profiles Email templates for:

  1. Profile Changed

  2. Password Resets

  3. Retrieved User ID

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Email templates are broken down as follows:

  • Email Templates - Profile

    • Password Reset - This email message will be sent to a User when their password has been reset by a third party.

    • Profile Changed - This email message will be sent to a User when their profile has been updated.

    • Retrieved User ID - This email message will be sent to a User when they retrieve their User ID.

  • Email Templates - Sponsorship

    • Add Account - This email message will be sent to the Sponsor when a new Sponsored Account is created.

    • Delete Account - This email message will be sent to the Sponsor when a Sponsored Account is deleted.

    • Edit Account - This email message will be sent to the Sponsor when a Sponsored Account is edited.

    • Expiration Warning - This email will be sent to a Sponsor when they have at least one Sponsored Account expiring within a week.

    • Expire Account - This email message will be sent to the Sponsor when a Sponsored Account is expired.

    • Certify Account - This email message will be sent to the Sponsor when a Sponsored Account is Certified.

    • Transfer Account - This email message will be sent to both the Old Sponsor and the New Sponsor when a Sponsored Account is transferred.

  • Email Templates - Workflow

    • Workflow Task Addressee Expiration Warning - This email message will be sent to all Addressees of any Workflow Tasks which will expire in the next 7 days.

    • New Request For Approval - This email message will be sent to all possible Approvers when a request is pending approval.

    • Entitlement Granted - This email message will be sent to the Recipient and Requestor of an Entitlement when it has been Granted.

    • Entitlement Owner Expiration Warning - This email message will be sent to the owners of all Entitlements which have at least one user whose access will expire within 7 days.

    • Entitlement Revoked - This email message will be sent to the Recipient and Requestor of an Entitlement when it has been Revoked.

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