RapidIdentity Product Guides - 2019 Rolling Release


The Logs interface allows administrators to configure global RapidIdentity logging settings and updates the Logs interface in the legacy RapidIdentity Appliance user interface. 


Administrators can configure Log settings in the following four interfaces.

  1. Logger Settings

  2. Debug Policies

  3. Audit Logs

  4. Local Server Logs

Logger Settings

The Logger Settings interface allows administrator to configure log levels and log level names.  

Administrators can choose to configure any of the following six log levels by clicking Add Logger, defining a logger name that adheres to the organization's logging policy, and selecting a log level from the drop-down box.

  1. Off

  2. Trace

  3. Info

  4. Warn

  5. Error

  6. Inherit


After the new log level is configured, click Save.

Debug Policies

The Debug Policies interface allows users to configure policies to provide more granular information during the troubleshooting process.  


Administrators can add and remove policies on demand.

Follow these steps to add or remove a debug policy.

  1. From the Debug Policies interface, click Add Policy.

  2. When the Add Policy side bar opens, select a debug Type first from the drop-down box. There are ten options available.

    1. Debug Session ID

    2. Username

    3. idautoID

    4. Email

    5. Auth Token

    6. Client IP

    7. Forwarded Client IP

    8. Client User Agent

    9. Custom Key Value

    10. Marker

  3. Next, enter an appropriate value in the Value field and choose whether the debug policy should focus on RapidIdentity or everything in the appliance.

  4. Only the Custom Value Key allows administrators to enter a value in the Key field, which should correspond to a different attribute or key from the available choices in the Type drop-down box.

  5. As values are entered, they display in the Debug Policies table. Once the policy configuration is complete, click Save.  

  6. If a Debug Policy is no longer necessary, click the checkbox and then click Delete.

Audit Logging

The Audit Logging interface allows administrators to configure and test log messages along with defining retention policies.

Audit log settings are configured globally for all applications and modules. Audit logs can be sent to a file, database, and/or a Syslog server. The database connection for audit is configured in the RapidIdentity CLI Menu and can be the same as or different from the configuration database.


Local Server Logs

The Local Server Logs interface allows administrators a quick view of the server logs on which RapidIdentity is installed. The default setting is 1000 lines, however, administrators can choose to modify the line number by manually entering a different number or using the number chooser when the cursor is placed in the Lines box.