RapidIdentity Product Guides - 2019 Rolling Release

Unsupported Authentication Method

RapidIdentity 4.3 deprecates the LaunchKey authentication method. Existing authentication policies incorporating the LaunchKey authentication method can render the authentication policy ineffective, therefore users or groups matching this policy cannot authenticate to RapidIdentity.

Current policies incorporating a deprecated or unsupported authentication method display a message to users after the authentication attempt informing them that need to contact their support team.  


Users in the System Admin role receive user interface notification stating that an authentication method is not supported and that the authentication policy should be disabled and reconfigured.