RapidIdentity Product Guides - 2019 Rolling Release


The Whitepages delegation allows users to explore the organization directory and obtain predetermined demographic information. Configuration determines whether Whitepages pre-loads all information automatically. If pre-load does not occur automatically, No Objects Found displays.

Users can search the Whitepages by entering any of the attributes displayed (i.e. Last Name, First Name, User ID, etc.) into the Search bar and pressing Enter or clicking Search.

Once a user is selected, the right side of the interface displays the visible demographic information.

RapidIdentity Portal Administrators can configure Whitepages to allow users to Change Password, Reset Challenge Questions, and Unlock, Enable or Disable accounts, however, most users will not likely have these action options available.